Customer care Representative- Check ‘n Go/Allied Advance Loan
Would you enjoy supplying exemplary solution and building enduring consumer relationships? Do you need to go beyond conventional retail jobs and begin to build your job? Have you got curiosity about being part of an industry-leading monetary solutions business? Isn’t it time to produce the next move? In that case, we wish to speak with you!
Summary of Part and Key Accountabilities:
Our Customer Service Associates are in one’s heart of that which we do at Check ‘Go and Allied advance loan, both an element of the Axcess Financial group of organizations. Daily in urban centers and towns around the world, they have been greeting clients, processing applications, responding to inquiries about services and products, marketing new services, and much more — all because of the objective of delighting our respected clients. We offer cash solutions the real deal people and make an effort to function as choice that is first everyday monetary solutions. We people give attention to building relationships to make sure client requirements are now being offered utilising the most useful items we are able to provide.
- Relationship management: place our clients during the center of every thing we do. Exemplify our product product Sales culture. Serve and educate clients in the item profile. Escalate dilemmas towards the shop Manager, DDO, and Corporate Office if not able to resolve the problem straight using the client.
- Cash management: Handle and count currency, money, and coins to include managing a money cabinet, counting money deposits, going cash from protected safe to cash cabinet as well as other money control demands. Accountable for bank deposits or bank pick-ups. Balance specific batch receipts with shop sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform necessary client verifications to validate information presented. Accurately process loans and deals per business policy.
- Conformity: accountable for conformity with company/State policy and procedures including Federal legislation where relevant.
- Inbound/Outbound calls: response phone inquiries as a result to basic concerns, consumer payday loans Willacoochee GA applications, demands or any other dilemmas. Put customer that is outgoing and collection phone telephone phone telephone calls relative to federal laws and store working procedures.
- Brand Ambassador: improve the Check ‘n get brand name skillfully and make certain shop look ( external and internal) is maintained to company requirements. Help out with the execution of all of the business marketing plans and programs, ensuring exact and prompt set-up, exemplary execution and within founded due dates.
Minimal Education and Enjoy Forced:
- 2 yrs past product sales and customer support experience chosen.
- Couple of years cash management experience chosen.
- Will need to have own private dependable transportation in conformity with posted policy and procedure. This might NOT add transportation that is general public transport from household or buddies. Must keep a valid license and Automobile that is valid Insurance used by the organization.
Also, we provide: competitive compensation (base pay + incentives) and advantage programs ( ag e.g., medical dental, term life insurance), a good premium time off system, 401k retirement plan, tuition reimbursement, as well as an engaging work environment.
About Axcess Financial:
Our company is a independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to carry out their individual funds whenever, where and just how they need. It is our objective to have individuals the cash they require whenever they want it. We be sure we do this in a real method this is certainly accountable and in their means.
Dedication to Diversity:
Axcess is invested in employing and keeping a diverse workforce. Our company is proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to competition, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or just about any other protected course.
This publishing is supposed to spell it out the basic nature associated with work likely to be done and it is perhaps maybe perhaps not an extensive set of all obligations, duties and abilities necessary for the career.